At Ace Golf & Sports Footwear, your satisfaction is our priority. If your golf or athletic shoes don’t meet your expectations, we offer a flexible and customer-friendly return policy designed to make returns simple and hassle-free.
We accept returns within 30 days of the delivery date. Items must be unused, unworn, and in their original packaging with all tags intact.
Full-price and discounted items are eligible for return.
Final Sale items, custom orders, or worn shoes are not returnable unless defective.
Socks and accessories are returnable only if unopened.
We offer free size or style exchanges within the U.S. Simply contact us, and we’ll help you exchange your item for the right fit or model.
Refunds are issued to the original payment method within 5–7 business days of receiving your return.
Shipping fees (if applicable) are non-refundable, unless the return is due to our error.
U.S. Returns: We provide a prepaid return label upon request.
International Returns: Shipping fees are the customer’s responsibility.
Pack your shoes securely to avoid damage during return transit.
If your order arrives damaged or incorrect, please contact us within 7 days. We will arrange a free replacement or full refund.